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Keep in mind that the Chat option is not available for all issues. From here, you can chat with the Apple Support representative. We are going with the sign in method.ģ) Pick a product registered under your Apple ID.Ĥ) Select a broader category of issue you’re facing.Ĩ) Make sure your name and email are correct, then click Continue.ĩ) After that, you will be automatically directed to a Chat window. You can also click Choose a product and then manually enter the serial number. Here’s how to start a chat with Apple Support:Ģ) Click Sign in and proceed using your Apple ID. If you can’t, you can go directly to the Get Support page. Depending on how the page changes over time, you may or may not be able to find the direct contact option easily. This is where you’ll find answers to common questions. You can also start your journey on the Apple Support site itself, which is where the above Support option takes you. You can get to Apple Support from various spots starting on and selecting Support from the top.

You can chat live with Apple Support by navigating to a particular spot on the website or using the Apple Support app. But if your question cannot be answered or falls outside of those you see on the support site, it might be time for a chat. Whether it’s for a problem with your device, subscription, or service plan, most times, you can find answers without the need for a real person. Apple offers a support site to help answer your questions.